Team InboxEvery WhatsApp conversation, in one shared inbox
Stop juggling chats across personal phones. Assign conversations, reply as a team, and never lose track of a customer message again.
From first touch to done — without leaving WhatsApp
A message arrives
Every WhatsApp chat lands in one shared inbox — not on someone's personal phone.
The right person picks it up
Assign to an agent or a queue. Sticky routing keeps the same customer with the same person next time.
Nothing slips
SLAs flag overdue chats before customers chase you. History stays attached to the contact.
What Team Inbox actually does
Assign chats to the right person
Route conversations to individual agents or a team queue, with sticky assignment so the same customer reaches the same person next time.
Assign chats to the right person
Canned replies and quick actions
Answer common questions in one click, attach media, and keep every reply on-brand across the whole team.
Canned replies and quick actions
SLA tracking that flags what's slipping
First-response and resolution SLAs surface overdue conversations before customers have to chase you.
SLA tracking that flags what's slipping
Multiple WhatsApp numbers, one inbox
Connect more than one number for different teams or brands, and see every conversation in a single view.
Multiple WhatsApp numbers, one inbox
Other features on TalkSensy
Try Team Inbox free
Every plan starts free — no card required, and it's already switched on when you sign up.