Service DeskTurn support conversations into tracked tickets
Raise a ticket straight from a WhatsApp chat, assign it, track priority and status on a board, and keep support accountable end to end.
From first touch to done — without leaving WhatsApp
Raise from the conversation
One step turns a WhatsApp thread into a ticket with history attached.
Triage on a board
Open, in-progress, and resolved — sorted by priority so the urgent stuff is obvious.
Close with accountability
Assignment, notes, and SLA flags keep support measurable without a second system.
What Service Desk actually does
Create tickets from chat
Turn any WhatsApp conversation into a support ticket in one step, with the message history already attached.
Create tickets from chat
A board built for triage
See every open, in-progress, and resolved ticket on one board, sorted by priority.
A board built for triage
Assignment and notes
Hand tickets to the right person and keep internal notes the customer never sees.
Assignment and notes
SLA-aware
Priority and response-time rules flag tickets before they breach, not after.
SLA-aware
Other features on TalkSensy
Try Service Desk free
Every plan starts free — no card required, and it's already switched on when you sign up.